A retired NFL American footballer in San Francisco tasked us with planning a full luxury travel solution, including private jet flights and upscale accommodation, for his upcoming trip to the Indian Wells tennis open in Palm Springs.
As a holder of Air Charter Service’s Empyrean jet card, the high-profile client enjoys unlimited private jet charters and the services of our high-end travel agency, The Travel Division. The two departments worked seamlessly together to design a comprehensive itinerary, taking care of every aspect of the trip via one convenient point of contact.
With the player and a guest staying in Palm Springs for over a week, we arranged two one-way private jet charters to get them there and back in style. As the client had booked with us before, we knew they had a preference for super-midsize business jets, so our well-connected brokers sourced a Cessna Citation Longitude for the outbound flight and an Embraer Praetor 500 for the return journey.
Meanwhile, we secured exclusive accommodation at Parker Palm Springs, a five-star boutique retreat where the luxurious facilities include an exclusive spa and award-winning dining. We also arranged a private car service for the duration of the trip, ensuring the guests could get to and from the tournament with ease.
We provided total flexibility at every stage of the planning process, scheduling the outbound charter to arrive in the morning as requested and arranging early check-in at the hotel. When the client reached out during their stay asking to extend the trip by two nights, we made it happen despite their room being unavailable, reaching out to our contact at a partner hotel to secure alternative accommodation for the additional dates.
